Surefire as your Alternative POS Solution to Lightspeed: a Supported Transition for Retailers Ready to Grow

We get it, change can feel risky - especially when it involves Point of Sale (POS) enterprise software, the operational backbone of your business. But if your current system is limiting flexibility, growth, or insights, it might be time to look into a smarter, more scalable solution.

At Surefire, we understand the weight of this decision and don’t just offer a rinse-and-repeat rollout of POS for retailers. Our conversion process is collaborative, supportive, and tailored - from our first conversation through to go-live and beyond.

We can't say we'll be a better fit than other POS solutions in the market, including well-known options like Lightspeed POS - because we don’t know the specifics of your current setup or what those alternatives offer in detail.

What we can confidently say is this: many retailers have made the switch to Surefire Systems from other POS software and continued to grow, opening new stores and scaling with our POS software. We’ve learned from every conversion and continually refine our retail management solutions. So, when you're evaluating alternatives to your current POS software, all we ask is that you also consider Surefire Systems when you're reviewing other options like Lightspeed POS.

Why Retailers Choose Surefire’s Point of Sale (POS) Software

Surefire’s POS software delivers performance now, and scalability for the future.

• Smart retail functionality to meet the demands of modern retail

• Scalable from a few stores to large multi-store groups

• Customisable setup to suit your workflows

• Central control of promotions, pricing, and ticketing

• Seamless host processing and product updates

• Loyalty and customer account integration

• Store insights across every location.

Surefire’s retail management solutions are widely used by independents and large grocery stores, and in liquor, general retail, camping, fabric, and Asian grocery. Major retailers include Ritchies Supermarkets, Liquorland, Spotlight, and Anaconda.

We Take the Time to Understand You

We've done enough conversions over the past 20 years or so to know that every retailer is different. Whether you have five stores or 50 stores, we take the time to understand:

• Your business goals and expected outcomes

• Current pain points and limitations of your existing systems

• Critical processes to preserve, improve, or replace.

  
  

Once we’re confident we’re the right fit, we'll build a conversion plan aligned with your business needs.

End-to-End Support from the Experts

Surefire offers more than just Point of Sale (POS) software - we deliver a managed service that takes care of everything you need, including:

• Consulting, data migration, and project management

• Hardware audit, sourcing, and installation

• Infrastructure and network services

• Custom rollout plans and bi-weekly progress reviews

• 24/7 P1 support, plus phone, portal & email access

• Store training via a 'Train-the-Trainer' model

• Ongoing field services and maintenance

Even where third-party vendors are used, you’ll have one point of contact.

Future-Focused and Customer-Driven

We know enterprise software is a long-term investment. That’s why we invest in long-term relationships. Many of our team at our Melbourne-based office have over 15 years+ at Surefire - and they bring deep retail expertise and a genuine commitment to your success.

You'll also benefit from:

• Multi-Store User Groups to help shape our roadmap

• Bi-annual software releases (Surefire-funded and customer-prioritised)

• The financial strength of Vela Asia Pacific, a subsidiary of Constellation Software Inc.

Making the Switch Worth It

Switching your POS solution doesn’t have to be hard. With Surefire, it’s:

• Collaborative

• Fully supported

• Cost-effective

• Successful

Ready to Explore the Switch?

Let’s start with a conversation to look at what a move to Surefire would look like for your business.

Call: 1300 724 667.

Email: sales@surefiresystems.com