Automatic Ordering

The Automatic Ordering module in Surefire Systems aims to keep your stock at optimum levels, by ordering the minimum amount of stock required to last until the next order, whilst still keeping an acceptable shelf presentation.  In today’s smart retail environment, this kind of automation is essential for balancing customer satisfaction with efficient operations.

Our module offers three logics for calculating automatic orders, but the most popular is our smart 'projected sales' algorithm. This powerful logic knows your stores sales trends, and simplifies the task of analysing 'on-show' stock, shelf gaps, stock on hand, and stock on order. The result? A recommendation for what and how much to order, helping you reduce stock holdings, streamline labour effort, and have the right product in the right volumes - all key requirements for smart retail.

You can manually trigger an automatic order at any time, or you can use our Schedular Utility to create custom order schedules which run on a nominated frequency; these schedules can include more specific settings for meeting a cumulative minimum order value, excluding markdown sales over a threshold amount, or including more or less sales history for a department level.  This level of configuration is just one way that Surefire is committed to ongoing incremental benefit across all our retail management solutions.

Increase Sales and Profitability with Smart Automation

Compared to manual orders which demand higher product knowledge and can be inconsistent between staff, automatic ordering translates into greater consistency, and increased sales and profitability. We recommend you auto-order if you sell more than 250k p/week or operate multiple stores.  It’s especially beneficial if your store sells more than $250K per week or if you operate multiple locations. Store insights and automation combine to create real business value.

And remember — automatic ordering isn’t a “set and forget” solution. Like any smart system, it requires clean, accurate data to function at its best. That means your inventory process must be tight - from recording broken stock, to ensuring correct scanning practices on the Point of Sale (POS) software.

Basically, you need good inventory management before you can introduce automatic ordering, otherwise weak links in the data results in an inaccurate automatic order. That's why our Professional Services Team work closely with your business, to ensure that operationally you're on the right track to realise all the benefits of automatic ordering. With our support, most of our customers can confidently place their first first automatic order within 4-6 weeks of onboarding this module, supported by real-time store insights and optimised workflows. 

At Surefire, our automatic ordering module is more than a feature — it’s part of a larger commitment to smart retail systems that help businesses scale effectively and profitably.

Let us show you how automatic ordering can transform your operations as part of our complete retail management solutions suite.

Call us on 1300 724 667 or email us at: sales@surefiresystems.com

Surefire Systems is an Australian software company specialising in mid-size retail businesses with five or more stores. We provide robust Point of Sale (POS) software, powerful back-office systems, and responsive customer support. Our flexible solutions are built to scale with your business and meet the evolving demands of smart retail.